SPECIAL INTRODUCTORY OFFER - SAVE $80 WHEN YOU BUNDLE!
RETURN POLICY
Curava Customer Service
If you ordered from a toll free number that was provided in a commercial that you saw on TV, or if you ordered directly from one of our product-devoted websites, please refer to your invoice or billing statement for the dedicated toll free number related to your purchase.

If you do not have the information available you may call toll free:

1-888-495-6163
(M-F 8:30 AM to 6:30PM Eastern Standard Time)

Curava Customer Care
135 West 29th Street, Suite 302
New York, NY 1001

Your Satisfaction is 100% Guaranteed. If you are dissatisfied with any merchandise from Curava for any reason, simply return the product within 30 days for an easy refund of your purchase price. You would pay the return shipping cost. See our return policy for more information. Exceptions may apply.
Curava Return Policy

We stand behind the quality of our products and are pleased to offer a 30 Day Money Back Guarantee. In the event that you are not completely satisfied, simply return the product with your proof of purchase (i.e.: receipt, Bill of Sale) within 30 days from receipt of the package to receive your refund for the product(s).

Contact our Customer Service Department toll-free 888-495-6163 or by email info@CuravaSkin.com for a Return Merchandise Authorization number and return instructions. We pledge to respond within 48 hrs (Monday through Friday) on all requests.

Write the Return Merchandise Authorization number given to you by Customer Service on your mailing label. Our return mailing address is:

Curava Returns
200 Docks Corner Road
Dayton, New Jersey 08810

For your security, please return your package with an insured carrier (e.g.: UPS, FedEx, USPS Parcel, Canada Post) and retain a receipt for your records. This will protect you in the event that the item is damaged or lost in transit.

International Refund Policy:
Refund amount will reflect original purchase price less shipping and handling.

For questions or comments regarding your return,
Hours: 8:30am –6:30pm EST Monday-Friday Call Toll Free: 1-888-495-6163


Refund Policy
Once your return is received, it will be processed within 10 business days. Curava will not be responsible for loss or damage of return shipments. A credit will be issued to your original method of payment for the full purchase price of your order excluding shipping and handling and any separate fees. Credit will be issued within 5-7 business days of receiving your returned item.

Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we may not issue you a refund or send you a replacement. 

Our Guarantee
Your Satisfaction is 100% Guaranteed. If you are dissatisfied with any merchandise from COMPANY for any reason, simply return the product within 30 days for a full refund, excluding shipping and handling.

Return Information
Follow return information which is shipped with each package. Send all returns to 200 Docks Corner Rd, Dayton, NJ 08810. We suggest you ship returns to COMPANY via a GROUND method that can be tracked (UPS ground / FedEx Ground / USPS Priority mail).

Along with your return, be sure to include the following:
1. Your order number and/or your complete name, address, and billing phone or email address
2. A detailed explanation regarding your reason for returning the item(s)
3. Information about whether you would like a refund or a replacement

- No other paperwork, invoice, or preauthorization is needed for your return.

Refund Policy
You may return the product within 30 days for a full refund, excluding shipping and handling.
Once your return is received, it will be processed within 7-10 business days. COMPANY will not be responsible for loss or damage of return shipments. A credit will be issued to your original method of payment for the full purchase price of your order excluding shipping and handling and any separate fees. Credit will be issued within 7-10 business days of receiving your returned item. Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we may not issue you a refund or send you a replacement.